Air India Ground Staff Recruitment 2026 | Customer Service Executive
Quick Overview
- Vacancies: 1,500+
- Salary: ,25,000 – ,35,000/mo
- Qualification: Any Graduate
- Age Limit: 18 – 27 Yrs
- Selection: Walk-in Interview + Medical
Soaring with the Maharaja
Under the ownership of the Tata Group, Air India is undergoing a massive transformation and fleet expansion. To support this growth, AI Airport Services Limited (AIASL) is aggressively recruiting Customer Service Executives (Ground Staff) across major Indian airports.
The job involves checking in passengers, managing baggage flow, assisting at the boarding gates, and ensuring on-time turnaround of aircraft. It is a highly dynamic, shift-based job that requires excellent communication skills and a customer-first attitude.
Eligibility and Selection
Educational Qualification: A Bachelor's degree in any discipline. Candidates with a Diploma in IATA or aviation courses are given preference.
Selection Process: Often conducted via mass Walk-in Interviews focusing on English fluency, grooming, and problem-solving abilities.